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In our approach to measuring training effectiveness, we use a modified Kirkpatrick’s – Phillips Model as following:

1

Level One (Satisfaction):

Post Training Surveys to be filled by the participants to measure their satisfaction about the whole program.

2

Level Two (Knowledge):

Pre and post- tests and the resultant statistical report will form the basis of measuring the transfer of knowledge

3

Level Three (Behavior):

Level 3 evaluation assesses whether (and how much) participants applied the new knowledge and Skills on the job. The extent to which the new learning applied in the workplace (or changes Behaviors) determines Level 3 success.

The assignments and application of the learning points will form the basis of measuring Level 3

4

Level Four (Business Results):

The improvement in performance in the common measures of quality, time and cost, will institute the basis for the training effectiveness measures

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